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Messages Section – Communicating with Buyers on Auqli
Messages Section – Communicating with Buyers on Auqli
Joseph At Auqli avatar
Written by Joseph At Auqli
Updated over 3 weeks ago

The Messages section in the Auqli Seller Center allows sellers to chat directly with buyers. This feature enables real-time communication, helping sellers answer inquiries, share product recommendations, and improve customer satisfaction.

What You Can Do in the Messages Section

  • Chat with buyers – Respond to customer inquiries quickly.

  • Send product links – Share direct links to products from your store.

  • Use quick replies – Save time by sending preset responses.

  • Manage conversations – Keep track of messages from multiple buyers in one place.

Key Features in the Messages Section

  • Quick Tools – Easily send product details without leaving the chat.

  • Quick Replies – Save and use common responses to speed up replies.

  • Search Bar – Find specific conversations quickly.

  • Unread Message Indicator – Keep track of unread messages and respond promptly.

How to Use Messages to Increase Sales

  • Respond quickly to buyer questions to build trust and close sales faster.

  • Recommend products by sharing direct product links in chat.

  • Follow up with buyers who have shown interest in products.

  • Use quick replies to provide instant responses to frequently asked questions.

Why Messaging is Important for Sellers

Direct messaging helps sellers build relationships with buyers, improve response times, and increase conversion rates. Effective communication can lead to more successful transactions and repeat customers.

For any messaging-related issues, sellers can contact support@auqli.live or use the live chat feature for assistance.

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